Warranty

Warranty: 24 months .

We provide 24 months product warranty (2 year) for defects for all end users customers according European Law.

Warranty covers all faults that happens during proper usage of products. All items shall be repaired or replaced within 30 days period.

Warranty: 12 months for business users and companies. 

Warranty and repair request ticket

To claim warranty please follow these policies:

The product must be used in accordance with its intended purpose and in accordance with the instructions for use.

 The product must not have been damaged by improper use, handling, or storage.

 The product must not have been modified or repaired by unauthorized personnel.

 The warranty does not cover normal wear and tear or consumable items (such as batteries, light bulbs, etc).

 The customer must provide proof of purchase, such as a receipt or invoice, in order to make a claim under the warranty. If you lost your receipt than contact us we will search it for you.

Returns

All items are eligible for returns within 14 days according to Civil Code . However there are certain exceptions that are stated in civil code such as food, certain drugs, hygienic equipment, hygienic protection supplies, crypto miners, gold and software licensees

You are also eligible for returns if items are not working as described or if they are lacking promised functionalities. 

After Warranty service

We provide after warranty service. We are authorized service repair center for ASIC miners for Europe.

Offer firmware upgrades for ASIC miners is provided for 5 years after intimal item release.

Offer recycling services for products that are no longer covered under the warranty, allowing customers to dispose of their old products in an environmentally friendly manner.

Repairs

We provide paid and free repairs for all ICERIVER miners. For repairs and warranty service create your repair ticket here.